Privacy policy

Last updated: September 2026

This Privacy Policy explains how EssenzNatur GmbH i.G. processes personal data when you visit our website, contact us, request product information, technical documentation or samples, or otherwise interact with our online services.

1. Controller

EssenzNatur GmbH i.G.
Friedrichstraße 94
71638 Ludwigsburg
Germany

Email: contact@essenznatur.de

2. Scope

We process personal data in accordance with the General Data Protection Regulation (GDPR), applicable German data protection legislation and other applicable data protection requirements.

3. Personal data we process

Depending on how you use our website, we may process your name, company name, business email address, business telephone number, country or business location, information contained in enquiries, products or extracts of interest, intended applications or technical requirements you voluntarily provide, correspondence, and technical information relating to website access.

4. Visiting our website

Technical information may automatically be transmitted to our hosting provider and recorded in server log files. This may include IP address, date and time of access, requested page or file, referring website, browser type and version, operating system, device information, HTTP status information and amount of data transferred. This supports website security, stability and functionality. The legal basis is generally Article 6(1)(f) GDPR.

5. Contact and business enquiries

When you contact EssenzNatur through a contact form, email or another communication channel, we process the information you provide to respond to your enquiry and, where applicable, establish or manage a business relationship. The legal basis may be Article 6(1)(b), 6(1)(f) or 6(1)(a) GDPR, depending on the circumstances.

6. Product, sample and technical information requests

If you request product information, samples, technical documentation, specifications, certificates or other information, we process the information necessary to handle your request, including information about the requested botanical extract, intended application, required specifications and business contact information.

7. B2B communications

EssenzNatur operates primarily in the B2B market. Where permitted by applicable law, business contact information may be processed to communicate with existing or prospective business customers regarding enquiries, products, services and business relationships. Where consent is legally required for marketing communications, we will obtain it. You may object to direct marketing at any time by contacting contact@essenznatur.de.

8. Cookies

Our website may use cookies and similar technologies for essential website functionality, security, language preferences, session management, forms and, where applicable, analytics. Non-essential cookies will only be activated where the required legal conditions, including consent where applicable, have been satisfied. Cookie choices can be managed through the website’s cookie-management mechanism.

9. Analytics and tracking

If analytics or similar services are used, they may process information regarding website usage, such as pages visited, device information, technical identifiers and interaction data. Where required, such services will only be activated after the necessary consent.

10. External links and third-party content

Our website may contain links to external websites or services. When you access an external service, that third party’s privacy policy applies. EssenzNatur is not responsible for the privacy practices or content of external websites.

11. Hosting and technical service providers

Our website is operated using third-party hosting and technical service providers. Such providers may process technical information where necessary to provide hosting, maintenance, security and other technical services. Where legally required, appropriate contractual arrangements are established.

12. Recipients of personal data

Depending on the circumstances, personal data may be processed by hosting providers, IT and website maintenance providers, email and communication providers, CRM or business-management providers where applicable, analytics providers where applicable, professional advisers, and authorities or other recipients where legally required.

13. International data transfers

Some service providers may process personal data outside the EEA. Where personal data is transferred outside the EEA, EssenzNatur will ensure that the transfer complies with applicable data protection requirements and uses appropriate safeguards where required.

14. Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, subject to applicable statutory retention obligations. After the applicable period, data is deleted or anonymised unless further retention is legally permitted or required.

15. Your rights

Subject to applicable law, you may have rights of access, rectification, erasure, restriction of processing, data portability, objection and withdrawal of consent. To exercise applicable rights, contact contact@essenznatur.de.

16. Right to lodge a complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that processing of your personal data violates applicable data protection law.

17. Data security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction.

18. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, data-processing activities, applicable legislation or technical developments. The current version will be published on this page.

Contact

EssenzNatur GmbH i.G.
Friedrichstraße 94
71638 Ludwigsburg
Germany

Email: contact@essenznatur.de